How a Private Equity-backed Property Management Software company streamlined engineering operations and accelerated product delivery with Elliot

66%

Greater delivery

33%

Lead Time Reduction

About

A fast-growing SaaS provider supporting essential operational workflows needed to increase development velocity and expand product capabilities to keep up with demand. To support multiple product lines — including backend systems, mobile applications, analytics, billing, and QA — the company partnered with Elliot Systems to build a fully integrated, 27-person offshore engineering team.

Industry

REAL ESTATE B2B SAAS COMPANY

Company size

51-200

Founded

1999

I have worked with Elliot at multiple private-equity backed technology companies and have always had a great experience working with them. Their experience gives them unique insight into this industry and helps them stand out in their delivery of the services we need. I look forward to working with Elliot for a long time.

Paul Beavers, CTO

The Company

This PE-backed B2B SaaS company is the leading software platform for the manufactured housing industry, providing tailored property management solutions with robust digital tools. They help owners and operators streamline operations, reduce risk, and grow profitability. Today, their platform supports over 850,000 sites nationwide with integrated billing, communication, utility recovery, and more. With teams spread across the U.S. and a rapidly expanding product surface, the company needed to scale engineering capacity without sacrificing quality or speed.

The challenge

The company faced increasing pressure to reduce time-to-market in a competitive SaaS environment. Resource constraints made it difficult to meet product roadmap timelines, and the cost of scaling onshore teams was unsustainable for the pace of growth the business demanded.

The engineering organization needed to expand across multiple functions, including backend, mobile, QA, and product management, without introducing the collaboration overhead and ramp-up delays that typically come with offshore staffing. They needed a partner who could build a high-quality, dedicated team that would operate as a true extension of their U.S. engineering leadership.

"Partnering with Elliot has allowed us to improve our engineering organization while scaling our development team in an efficient, hybrid onshore/offshore model. The team they assembled across product & engineering have proven to be talented, high end contributors, who pair effectively with our onshore team members, helping us to expand product coverage, accelerate our development roadmap, and expand our QA practice. I recommend Elliot as a premium partner for scaling quality developers offshore and supporting a strong hybrid model."

CAITLIN POMEROY, CEO

The Solution

Modern infrastructure for vendor management

Elliot built a fully integrated offshore development team across engineering leadership, backend developers, frontend developers, mobile app developers, QA engineers, and product managers. The team was assembled over 14 months with zero attrition, scaling from a single developer in May 2024 to 27 team members by July 2025.

The India-based team reports directly into U.S. engineering and product leadership through daily standups, shared sprint cycles, aligned coding standards, and regular code reviews. This hybrid model extends daily engineering coverage to 16-18 hours through timezone overlap, enabling the U.S. team to focus on customer interaction, stakeholder communication, and strategic roadmap planning while the offshore team drives core product development, API work, mobile features, data insights, automated utility billing, and QA automation.

The Results

More product shipped, faster, at lower cost

The integrated model delivered immediate and measurable impact across the engineering organization.

  • Sprint delivery increased from 450 to 750 Jira tickets, a 66% increase in velocity
  • Feature completion lead time dropped from 6-12 weeks to 4-10 weeks, a 33% reduction
  • Products released on schedule with additional features, improved quality, and reduced costs
  • On-time releases increased customer engagement and retention
  • U.S. team refocused on strategy, customer relationships, and roadmap planning
  • Key features delivered include AutoPay, TextPay, barcode payments, data insights dashboards, and automated utility billing
  • 27-person team built in 14 months with 0% attrition

By embedding a dedicated offshore team that operates as a seamless extension of U.S. engineering leadership, the company fundamentally improved its unit economics. They are shipping more product per dollar than ever before, and the engagement continues to expand.